Customer Service

How to Handle Refunds
How to Handle Refunds

First of all, nobody likes refunds. Nobody wakes up in the morning and says, “You know what I hope I see when I first look at my email today…A REFUND! Happy joy! Fun!” Inevitably, refunds are part of the online course/product world. Having a¬†guarantee¬†on your online course is critical to success (my suggestion is a 30-day money back guarantee) because…